No, I've never had the need for a ride.
I have used it lots .... They give me water and mints when I don't feel good on the way home. I cardiac muscle the Uber.
I have used it while traveling with my daughter. They are just coming to my area, so I haven't used them locally. There was a conversation on a community fb page about how they were cheaper and more convenient than the airport shuttle. Also a lot nicer.
I've taken it around L.A. With my family before and a couple times with friends. I thought it was pretty convenient.