I know your question is a serious one, but it's also amusing. I honestly don't think the DMV was designed to make people suffer, but it can be really exasperating to deal with all the red tape and bureaucracy. They could probably use a good reorganization. I don't know where you live, but where I am, we can do more and more things ON line that we used to have to do IN line. I've changed my address, replaced a lost license, renewed my license and my registration, and replaced the title of my car. Some things can be done by phone. That should shorten a few lines.

 Not really

 I went to the DMV just the other day and I had to get a permit because I moved to another state. I was in and out of there, shiny new permit in hand, in maybe 20 minutes. And that includes the time it took for them to enter in my info, me taking the written test, getting my picture taken, paying, and sitting in the lobby for a few minutes while they made the permit. And the picture even turned out well! How awesome is that?

 I actually work for the DMV. After hearing someone tell you they have a gun in the car and will blow your head off if you don't give them what they want, you tend to get a little edgy. I use to be a really nice person.

 I think the DMV is can do a decent job at times. It's all a matter of patience. Though there is one thing. They are incredibly insolent. They actually yelled at my sister for not turning her cell phone off. Those fiends!

 Nevada DMV is really efficient!

 Where I live (Indiana)they have done a lot to streamline the process and they are sooo good at getting you through the process, and they win awards for their courteous and competent service.

 Although it can be awful being there waiting in line. Sometimes they are rude there, but it is understandable being that they have to deal with rude people all day and that can wear a person down.

 The lines seem to be just another way of slowing people down. The best time to visit the dmv is one hour before they close, if possible.

 No, they are just doing a job, Some employees there do let their job go to their Head though but they must remember, they are only public servants and there to help the public.

 No, simply because you are unaware of what it's true purpose is! The DMV, though it does have a system to have something done, the car stuff... It has a primary but secret purpose other than what is known to you. That need to torment the people disguised as the 'workers' there as the primary function! The so-called employees are in fact prisoners serving time because of their crimes...and anti-social behavior. They have been secretly trained to be better so they can participate with society in general. You wouldn't believe how nasty the unprepared inmate/worker was when they were first in the DMV! Look really close to their faces, don't they look like they are forced to be there.