The Blurtit Suggestion Box
 A More Useful Way Of Rating Answers To Questions?
Thread started on Wed, 02 Jan 2008 by zwanger
02 Jan 2008 08:53:34
zwanger
Executive Blurter
Group member since
02 Jan 2008
 
I presume the reason for rating answers to questions is to sort multiple answers into best->least good order on the page, and to improve the quality of answers and Blurtit content. However, the system of rating doesn't give any information back to the answerer about what was 'wrong' with the answer they gave. For example, I've rated a few answers poorly but the reasons have varied between (1) bad presentation of answer (eg a long answer with no paragraphing)(2) bad content (eg wrong information) (3) inappropriate answer (eg given answer does not respond to any points in the question) (4) unintelligible answer. I think it would be useful to be able to elaborate on a bad or poor rating, perhaps with a pop up box containing radio buttons labelled poor presentation, poor content, unintelligible, does not answer questions ... And so on. Sometimes, a given answer is so bad it might as well be deleted. I think in addition to the flag for reporting abuse, perhaps a flag could be displayed for alerting Blurtit Minders to a wrong answer? One example from the Global Warming suite of questions are: Q Will global warming kill us? How long until then? And how will we die? A I DON'T BEREAVE IN GLOBAL WARMING. IT'S JUST SOMETHING SOMEONE MADE UP. I'M 30 YEARS OLD. AND I NEVER HEARD SO MUCH MADE UP STUFF IN MY LIFE. WE,LL ALL DIE ONE DAY. WHEN IT'S OUR TIME.I DON,T KNOW IF THIS HELPS YOU OUT. BUT THAT,S MY TAKE ON IT. SCOBBY-DOO. While everyone is entitled to their opinions and philosophies, questioners are entitled not to be served scripture in response to a question that is not seeking a scriptural answer, and answerers shouldn't answer questions by saying they don't believe in the question anyway. Finally, the obvious problem here is that not many readers seem to bother to rate answers in the first place. Rating could be a really effective tool for improving Blurtit content, but it needs to be encouraged to happen. I'm in favour of increasing the points for rating, since points seem to matter to people for some reason. Cheers
 
02 Jan 2008 09:16:46
zwanger
Executive Blurter
Group member since
02 Jan 2008
 
Here's another shining example of a badly answered question: Q: Do You Really Believe That Global Warming Can Be Stopped Or Reversed? Some answerers have expressed their personal view that global warming isn't real, etc etc. By not addressing the actual question, they have turned a straightforward question about how global warming can be addressed, into a debate about whether global warming is real or not. Very frustrating for the questioner, I think.
 
03 Jan 2008 08:59:49
Shujing
Genius Blurter
Group member since
01 Nov 2007
 
Hi, zwanger, thanks for the great suggestion and feedback. We have also noticed the poor quality of some answers and rating problems. At the moment, to give feedback of an answer, you can rate it or leave a comment on it, so you may give the reason of poor rating on the comment section. It maybe not convenient, but maybe more acceptable for the answerer. About the answers which do not answer the questions or not even relevant to the questions, we are going to moderate it or even delete it. However, some questions can be very subjective, therefore, the answers will also tend to be subjective, so sometimes it's hard to make judgement of who's wrong or who's correct. We will try our best to improve the quality of content and meanwhile respect each user's opinion. Thanks for your suggestion.
 
03 Jan 2008 10:33:51
zwanger
Executive Blurter
Group member since
02 Jan 2008
 
Thanks for the answer Adad. About leaving a comment - you straight away lose anonymity, which may sometimes be a problem. I've been giving a lot of thought to the problem of appropriateness of answers - and I agree it's not at all simple. The question "What is Global Warming and will it kill me?" could equally easily be interpreted and answered three different ways by a scientist, an environmentalist, and a religious person. It's not helped by the fact that people aren't always direct or specific in framing their questions. I suppose the asker's category selection is an indication of what kind of answer they are after, but I don't get the impression that answerers are really taking that in. Cheers
 
05 Jan 2008 00:43:21
zwanger
Executive Blurter
Group member since
02 Jan 2008
 
Another thought on this topic: The high number of points given for an answer, provide an incentive to people to bang off large numbers of low quality answers. Again, I don't really understand why people are obsessed about points .... I'm wondering if you might be able to give bonuses for the number of edits of an answer, especially where significant text content changes or text length changes result from the edit. ....maybe?.... It might encourage answerers to take more pride / time / ownership of the answers they provide.
 
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