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Food service involves a lot of interaction with people some of which may be very nice while the rest may be very demanding. One thing you need to understand is that people go out to eat to have a god time, enjoy and go to a place where they get good service and can escape from the daily grind. If you treat each customer as a special one then they will feel good and this will become a good experience for them. Secondly, you need to have a good memory, remember people and this will make them happy. You will have to interact with a lot of people who can be very irritating but they are still customers and if you make them unhappy they will spread negative things about the place you work for so you need to have a very high level of patience. You need to have good communication skills in order to avoid any miscommunication and distress.
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