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Every bank has a twenty-four-hour call centre that works all seven days a week, 365 days a year. The call centre has a toll-free telephone number. In the unfortunate event of forgetting the PIN number of your ATM card or debit card, you should immediately contact the call centre.
When you make a call, a customer service executive who works at the call centre will ask you a number of questions which would help him or her in the process of verifying your information.
After the customer service executive has verified that all the details provided by you are correct, his or her colleagues will go about issuing you a new PIN number for your ATM card. You could also visit the bank in person to request the concerned officials for a new PIN number.
When you make a call, a customer service executive who works at the call centre will ask you a number of questions which would help him or her in the process of verifying your information.
After the customer service executive has verified that all the details provided by you are correct, his or her colleagues will go about issuing you a new PIN number for your ATM card. You could also visit the bank in person to request the concerned officials for a new PIN number.
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