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    dokiperl

    Do You Have Any Knowledge How To Be A Customer Service Representative?

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    asked 1 year ago

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    kanza

    Customer Service Representative usually called CSR is a high valued job which concern high-involvement communication with the customer. So a person should have high command on two types of languages; (a) customers local language (b) international language that is English. The CSR is supposed to be confident, knowledgeable person representing his company to the customers. The representative should have a decent personality with an attitude to carry his abilities. About the qualification for the CSR every company have different criteria but the language and other constraints remain the same.

    answered 1 year ago   

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      heroclides

      Be nice, be patient and above all listen. Listen to their complaints and questions before formulating your answer. You won't be able to satisfy everyone but listen to their problems.

      answered 1 year ago   

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