How Does The Vonage VoIP Service Work?

Unlike Skype and other software solutions, carrier companies such as Vonage offer VoIP via your normal handset. A special adapter sits between the phone jack and the Vonage router, which automatically diverts voice calls via the user's broadband connection onto the Vonage internet telephony network.

From the user's perspective, it all happens in the background. The most noticeable difference is that user will have a new Vonage phone number, or they will require subscribing to the call forwarding service to have incoming calls on their existing number re-routed to Vonage.

In common with other VoIP packages, the Vonage service will go down if the user loses their broadband connection or suffers a power outage. For the vast majority of users, though, to make outgoing calls the answer is to simply unplug the adapter and place the phone jack directly into the micro-filter to use their standard landline as normal.