Which Is More Effective Form Of Communication, The Oral Or The Written Communication?

Both are forms of communication and both have their usages but it is relative to the situation you are in with regards to the decision about the most appropriate form of communication that you are considering on adopting. Oral communication can be more persuasive and you have an opportunity to win the trust of your audience by exuding sincerity. You also have an opportunity to address any queries that may arise as a result of your oral dissertation. So that gives you an edge as far as oral communication goes. People have a tendency to trust what they can see with their eyes and hear with their own ears and comparatively written words are more inert, they're dead and may not be able to convey the full scope of your communication. However, the major shortfall of over communication is that any consensus reached may not be legally binding and unless you have witnesses or keep a track of the conversations through recording the agreement would not hold. That's where written communication kicks in. In case of written communication you can enforce a policy, get a binding agreement and document all that has been agreed upon. It is easier to reference written documents in comparison with oral communications. So, when it comes to exact a more professional message and get it documented with an iron clad consensus written communication is more effective.