What Is The Importance Of Communication In The Current Business Environment?

Communication is important to human society and to organizations in general. Its importance is even more pronounced for business organizations specifically. If you think about them, these words of communication expert Harold Janis are certainly true: "The world of business is a world of action. Products are designed, made, and sold. People are hired. Services are rendered. Policies are devised and implemented. Jobs are learned and performed. Yet there is no practical way in which any of these events can take place without communication."

Although communication has always been essential for business, it is especially important today--given current business trends. Companies tend to be larger than ever, and more mergers and acquisitions are on the way. Departments within a company may be spread all over the country, or even the world. With larger companies has come an increase in the number of hierarchical levels and the complexity of organizational patterns. At the same time, the more complex the organization, the more specialized the job each person performs within that organization. This trend toward experts, in turn, leads to increased us of specialized language, or jargon, which only experts can understand.

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