How Do You Avoid Harshness And Tactless Treatment In A Credit Refusal?
Answers
This can be done by proper modus operandi. For convening a bad news you should use indirect way. For the credit refusal, the opening subject must be soft. Next comes to the refusal without any preceding explanation. The closing words appeal a bad picture in users mind. So, the harshness as a result of tactful treatment is must for credit refusal, you should use negative words to be presented in a positive manner. We ought to be careful because our careless behaviour can spoil the real thing.
For example:
"After careful review of financial information you are submitting that we read the report and you don't need our requirements for credit. It is our considered judgement .Thus we encourage you to do so that your weak assets to liability ratio could be better off buying with cash."
In this example, the starting statement is using some harsh words and the middle statement is also using some harsh words that are presenting in a positive manner. It ends up with an encouragement of reader's mind.
answered 1 year ago
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