Why Is Telemarketing Disliked By Customers?

All over the world, with the introduction of telemarketing, many businesses did good business, but they created a severe height of frustration and anger amongst customers and people who were contacted on their phone.

Reason simply being, the information of people, such as their phone number, name, purchase history etc, has become open to every one. If they buy a certain product from a company and given in their personal information, that information in the shape of a data base can be sold of to other companies who want to create awareness about new products. People get cold calls, which mean they do not expect the calls to come and they think they are being disturbed by people whom they have no association with.

Due to this fear, many people installed answering machines in their home because they do not want to attend such calls and think they are being stalked. Even then the telemarketing agents would leave messages on their answering machine and keep on calling them till they would get a hold of the person. The main problem is, the telemarketers are so desperate to make a sale, and they just barge in by calling the person every day if he tells them he is busy.