What Needs To Be Improved In The System Of National Bank Of Pakistan?

National bank of Pakistan still works on the beaurucratic style of governance where there are great procedural complexities and this red tapism is badly affecting there business. The customer relations department needs to go an extra mile and so does the marketing department since they have very weak promotion.

Some of the features are have to be look after
for example:
Customer relationship
promotion period
new and advance ideas
Sales promotion
marketing development
study towards future planning