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    shweechy10

    Can You Define And Describe The Functionality Of Customer Relationship Management (CRM) Systems?

    Do they share any similarities with advertising networks?

    asked 3 months ago

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    Eric85

    CRM is a term use for applied processes executed by a
    company to handle its contacts with its customers. CRM is also software which is
    used to maintain these processes, storing information of customers and future
    customers. Information in the system can be accessed and which is entered by
    employees from different departments, for example marketing, training, sales, customer
    service, professional development, human resource development, performance
    management, and compensation.
    All of this is done to improve the costumer satisfaction and loyalty.

    answered 3 months ago   

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