What Do You Know About The Management And The Managers?

Only 200 years ago, before the Industrial Revolution, the concept of professional management and managers didn't exist. Today millions of people around the world are managers; in the United States alone, nearly 15 million people, or about 12 percent of the work force, hold managerial positions. These managers coordinate and control organizational resources, lead their people into the fu¬ture, and help their organizations respond to everything from technological changes to social expectations. Management touches everyone's daily lives in a variety of ways: managers run the largest and the smallest businesses, hospitals and schools, charities and arts organizations, government and military organizations.

Thomas C. Theo bald, chair¬man of Continental Bank in Chicago, is a manager who has returned one of the largest banks in the United States to profitability by concentrating on the long-term potential of forging closer relationships with business customers. Anita Roddick, founder of Great Britain's fast-growing retail chain The Body Shop, keeps international employees and customers environmentally conscious while selling personal care products. The president of the United States is a manager, and so is Mickey Sad off, national president of Mothers against Drunk Driving. Whether the goal is to make money, to save lives, or to serve citizens, management is the key ingredient in achieving any organization's success.

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