Home EmploymentCareersSecretary Subscribe to RSS

What Are The Duties Of A Receptionist?

Answer Question

7 Answers - Sort by: Date | Rating

    The main duty of a receptionist (by definition) is to answer phones and greet visitors (hence the word prefix "reception").  These days receptionists can be expected to do other tasks such as: data entry, filing, typing documents, and other miscellaneous clerical tasks.  Don't be surprised if you are asked to get coffee - or run errands (this is common in some businesses).

    The key to understanding the duties of any job is to have a clear "job description" before accepting a position.  Always be prepared to be flexible in any position (this will make you a more valuable employee).  If the demands for additional work make it difficult to answer the phone and greet visitors (if applicable), then politely discuss this with your manager.

    If you are uncomfortable with what you are being asked to do - maybe you should consider seeking employment elsewhere (which would be your decision).
    3 0

    Sabrej  

    answered 3 years ago

      Answer phone, make appointments take and give messages file papers and emails be friendly to all who walk in
      1 0

      Clevis  

      answered 11 months ago

        Make reservations and cancellations for guests over the phone by letter ,fax  or e-mail and face to face. They also allocate rooms and hand out keys to guests or porters
        1 0
        Guest

        Guest  

        answered 8 months ago

        Word processing
        1 0
        Guest

        Guest  

        answered 6 months ago

        Answering the phone, greet visitors, filing , and typing document khmer and English, clerical task
        1 0
        Guest

        Guest  

        answered 2 months ago

          I am an administrative receptionist . I answer the phone, take messages, schedule appointments,
          open  and dispense mail, type letters, data entry, filing, when customers make purchases, I receive the checks, and give them receipts, order supplies,schedule guests for board meetings, contact the media for company events, have plaques engraved when needed, arrange catering for dinner functions,take lunch orders each day, run errands, and make coffee.
          1 0

          Lissie  

          answered 2 months ago

          I work at an adopttion agency and yesterday a lady called in for the owner, she and i hit it off over the phone, she was very nice. She in turned told my boss that i am very nice and so on. Today i find out that the lady called and left a messaged for me to have a nice day, the director told me that the owner was mad, so my direct boss told me not to be so friednly to people...i also have csr experince and i take talking to people with kindness very serious, why would the owner be mad..
          Report
          Fancy1966

          Fancy1966

          commented 1 month ago

          Reply to Fancy: I have worked in customer service too. The company usually does'nt want you to get too close to customers; because you are supposed to keep the companies best interest at heart. They may feel there would be a conflict of interest, if you became "friends" with a customer. You sometimes have "inside information " you should not divulge to a customer.
          Keep smiling, and help customers as best you can; but we do have to remember who pays our salary.
          Report
          Lissie

          Lissie

          commented 1 month ago

          Do receptionist open up and close the office
          0 0
          Guest

          Guest  

          answered 7 months ago

          Reply to Guest: Some receptionists open up, and some do not. It depends on how large your business is, and what the rules are there. Some receptionists also have to close up shop at the end of the day.
          Report
          Lissie

          Lissie

          commented 1 month ago

          More

             
             

            Ask a Question via Twitter

            Send a question to @askblurtit and we will publish it online and send you a reply everytime you receive an answer.

            Blurtit Store

            Get T-shirts, hoodies, caps and more at the Blurtit store

            Blurtit International