Where Can I Find An Online Car Insurance Company's Telephone Number And/or Help Documents?

The best bet for the former is not in the phone book but on the company's web site. A customer service help line number is normally prominently displayed within the sign up process and can be found on a site's Contact page. This is sometimes referred to as Contact Us within the site main menu navigation and as a text link at the foot of a page.

Be aware, however, that should you decide to buy over the phone instead, you may not be eligible for the online discount, so always ask the agent handling your call. Alternatively, if you're happy they have resolved the problem, return to the web site and try again. Remember that difficulties interacting with an online shopping site are not always due to user error, problems are sometimes caused by the server hosting the site.

Site help documents, meanwhile, are usually found either as an option in the main menu, as a text link at the bottom of a page and typically as a clickable question mark within the body of an online form or web page.