BPOs are here to stay. According to Nitin Walia, “India is no longer known as land of Elephants and Snakes but the land of High Talent professionals and cost effective corporate BPO solutions. India is becoming the leader in outsourcing with no close competitors. The BPO industry in India has been mushrooming right since the … Read more
Shrinkage can be a process specific definition.it is the number people present devided by the number of people roster without planed leave.