IMO because of lazyness. You can book anything online these days, and you don't need one. I have a friend that opened a travelling agency just when smartphones were unveilled and guess what - he is now an insurance broker.

My family sometimes takes vacations together, with people coming from different cities. By using a travel agent she can work out the details to get everyone arriving around the same time and booking rooms next to each other. Last year we did a family cruise. We had people flying in from Miami, Orlando, Dallas, Kansas … Read more

Convenience.

IMO because of lazyness. You can book anything online these days, and you don't need one. I have a friend that opened a travelling agency just when smartphones were unveilled and guess what - he is now an insurance broker.