Perhaps their wife is in the room.
Web Design is an art! Your website design shows your business insight. A
well known saying is "First impression is the lasting one". In web
technologies, your website is the first entity that interacts with the visitor,
so your website should speak itself!
I can suggest you to go for Internet marketing like Search Engine Optimization, Social Media Optimization or you can also try to some paid techniques like PPC. These techniques can be helpful to increase the visibility of the website in the search engine.