I'm a type of person who are doing my best for the company
Call center agents are required to have good accents, nice clear voices and persuasive power in discussion. Therefore, the questions asked during an interview for the job of a call center agent would mostly be to assess the above stated qualities. It is crucial for call center agents to be fluent and good at holding … Read more
The qualities of a good call center agent are:
· You should be concerned about how you can satisfy your customer and are willing to go to great extent to take care of the customer. … Read more
Good Customer Care Skills
Understanding Individual Differences of Customers
Good Communication and Listening Skills
Language Abilities of Agents
Computer Literacy