Anonymous asked 7/22/2009 A Customer Returns A Defective Item She Recently Purchased. She Loves The Merchandise, But The Store Doesn't Have Any More Like It. What Would You Do?
Anonymous asked 10/30/2010 A customer has been waiting for more than one month for an out-of-stock refrigerator to arrive at the store. When she finds out that the store received the refrigerator more than two weeks ago but failed to call her, What would you do?
Anonymous asked 11/15/2009 What Are Some Of Your Traits That Makes You An Ideal Candidate For A Customer Service Position?
Anonymous asked 7/25/2009 * Tell Me About A Time When You Dealt With A Difficult Customer. Describe What You Did To Ensure They Left Satisfied?
Anonymous asked 4/11/2010 What Is The "Grace Period" Allowed For An Intoxicated Customer To Finish Any Remaining Liquor On His/her Table After Liquor Service Has Been Stopped?
Anonymous asked 1/6/2007 What I Can Do If Have A Rude Customer And They Do Not Want To Understand Any Explanation?
Anonymous asked 9/16/2015 A customer has just arrived in the store and is concerned that the store is too big for her to find what she needs. What would you say to this customer?
Anonymous asked 1/31/2010 Elaborate On A Situation On How You Handled A Situation Where The Customer Was Totally Wrong?
Anonymous asked 11/19/2009 Can A Factory Be Fast, Dependable, Flexible, Produce High-quality Products, And Still Provide Poor Service From A Customer's Perspective?
Anonymous asked 8/25/2009 What Is The Importance Of Taking The Time To Listen Carefully To What Customer Is Saying?
Anonymous asked 8/5/2010 What behaviour indicates that the customer expects a particular action by you?