Call center is a centralized office used for the purpose of receiving and transmitting a large volume of requests by telephone. A call centre is operated by a company to administer incoming product support or information inquiries from consumers. Outgoing calls for telemarketing, clientele, and debt collection are also made. In addition to a call … Read more

A call center is a place hired by a company to answer phone calls after hours. They dispatch the call to the on-call person when that companies customers call for service.