Basically Customer relationship management (CRM) involves the processes which a company utilizes to keep a record and organizes its contacts with the prospective and existing customers. Therefore, managers use CRM software which can make such processes easier and information about customers can be organized and accessed in a more appropriate manner. When managers use CRM … Read more

4 Ps of marketing always have relation with customer relations management.4 Ps of marketing include price, product, placement and promotion. These all fours are made for people. For further information visit this link:   www.themanager.org