Ignacy Dominik
Ignacy Dominik voted up Anonymous' answer
Customer relationship management's prime concern is to consolidate and develop strong interpersonal relationship with the customers in order to capture a wider market share and in order to ensure repeat purchases by the consumers. An effective customer relationship management system ensures that all customers are satisfied and that their queries and after sales issues are … Read more
Ignacy Dominik
Ignacy Dominik voted up Anonymous' answer

Today’s customers expect a customized, streamlined experience from beginning to end. They want you to know who they are and to have what they need— without transferring the call and without keeping them waiting.  A customer relationship management system will enable you to quickly identify your customers, address their initial needs and subsequently recommend additional … Read more