Tymoteusz Bednarek
Tymoteusz Bednarek voted up Fred Jenkins' answer

Here's couple of suggestions that I found online:

Potential solutions:

  • If you’re using a Micro SD card in your Note 4, then that’s the first thing to check. Remove the card from your phone and test to see if the random reboots still occur. If the reboots have stopped then back up the data from the … Read more
Tymoteusz Bednarek
Tymoteusz Bednarek voted up Thrice Gotcha's answer

lol sprint customer service is absolutely worthless instead of solving your problem they make it worse i couldnt wait to leave that company go with at&t or verizon you will be better off sorry thats the best advise i can give you